/ Refund Policy

Refund Policy

1. Nature of Services

Taskloom Solutions provides virtual assistant, consulting, and managed operations services (including HR, IT, and cybersecurity support) to clients globally.

All services are:

Digital in nature

Resource (manpower)-based

Delivered over a defined period based on subscription or project engagement

2. No Physical Returns

Taskloom Solutions does not sell physical goods. Therefore, traditional product returns do not apply.

3. Eligibility for Refunds

Refunds may be considered only under the following conditions:

A refund may be issued if:

The assigned resource becomes unavailable during an active service period, or

The assigned resource is unable to continue due to resignation, long-term absence, or unforeseen circumstances

AND

The client chooses not to proceed with a replacement resource offered by Taskloom

4. Refund Calculation (If Applicable)

Refunds are calculated on a pro-rated basis for the unused portion of the service period

Only the remaining, unused service time is eligible for refund

Refunds are processed within 7–10 business days after approval

Refunds will be issued using the original payment method

5. Non-Refundable Cases

No refunds will be issued under the following circumstances:

The client accepts a replacement resource

The service period has been fully utilized

Cancellation is due to personal, business, or performance-related reasons

Termination occurs due to non-payment or violation of Terms and Conditions

The refund request is made outside the allowed request timeframe

6. Duplicate Payments & Billing Errors

Refunds may be issued only if:

A verified duplicate payment has occurred, or

A confirmed technical billing error is identified

7. Policy Updates

Taskloom Solutions reserves the right to update or modify this Refund Policy at any time.

Continued use of services constitutes acceptance of the updated policy.

8. Contact Us

For any refund-related queries or requests, please contact:

refund@taskloomsolutions.com